zertifizierung
ISMS & data protection

ISMS & data protection

Hetzner Online is certified in accordance with DIN ISO/IEC 27001

The ISO 27001 certificate, an internationally recognized standard for information security, certifies that Hetzner Online GmbH and Hetzner Finland Oy have established and implemented an appropriate information security management system (ISMS). The scope of Hetzner's certified ISMS includes the infrastructure, operation and customer support of the data center parks in all three locations: Nuremberg, Falkenstein, and Helsinki. FOX Certification, a third party certification authority, performed the audits and officially awarded the cerificates.

The certificate confirms that Hetzner Online GmbH and Hetzner Finland Oy will uphold strict information security standards using its ISMS, including protecting the security, confidentiality, and integrity of its customers' data. Moreover Hetzner will provide safeguards, so only authenticated users will have access to their IT systems. Finally, the certificate means that Hetzner's ISMS will not remain at the status quo. The ISO 27001 certificate requires Hetzner to continually reassess and improve its information security methods. Regular audits will be performed to verify that Hetzner's ISMS remains current.

Additional information/downloads

We would be pleased if you would like to refer to the fact that you host with us and mention our ISO certificate. Please note that the certificate may not be altered in any way. Please use the official labels, which you can find in the Hetzner Newsroom under the category ‘Downloads’.

Certification DIN ISO/IEC 27001

Data protection

In our privacy policy, you can find out how we process your personal data when you use our online services and what rights you have under the GDPR.

Frequently asked questions
You can find answers to frequently asked questions on the subject of data protection in our Hetzner-Docs.

Further questions
If you have any further questions about data protection, our data protection officer and her team will be happy to help.

Your Contact

Thomas Frank

Thomas Frank

Information Security Officer

Email: isms@hetzner.com
Tel.: +49 (0)9831 505-218

Alena Scholz

Alena Scholz

Data Protection Manager

Email: data-protection@hetzner.com
Tel.: +49 (0)9831 505-216

Office hours:
Mon. - Thu., 8:00am - 6:00pm (CET)
Fri., 8:00am - 2:00pm (CET)